Performance Management Course

Course Objectives

  • Provide focus through alignment of effort with strategic business goals.
  • Motivate and acknowledges people through creating accountability
  • Empower people to perform their roles effectively through ongoing feedback and establish a climate of trust and support when expectations are clearly negotiated and set.

Learning Outcomes

  • Understanding The Objective
  • The Performance Management Cycle and the Business Partnering
  • Goal-Setting, Lets have a Conversation, Get Committed
  • Dealing with under performers
  • Identify where performance reviews fit in
  • The purpose of a performance review
  • The roles of managers and employees in the performance review
  • The characteristics of a good performance review
  •  Identify relevant evidence for use in the performance review
  • Accurately score an employee in a performance review
  • Conduct an effective performance review conversation
  • Distinguish between misconduct, incapacity and poor performance
  • Describe the principles for dealing with under performers


Delegates who successfully complete this course will recieve a certificate of completion for Performance Management.


2 days


Johannesburg, Cape Town, Durban, Lagos & Accra

Booking and Registration

Please email for a registration form and booking details or book now.